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Welcome to the free practice questions for the CCCM-001 upgrade exam for Certified Call Centre Manager (CCCM). These questions were hand written with the purpose of complimenting your study material and helping you study for the real exam.

The test is comprised of 15 questions which are randomly selected from a collection of over a hundred. There is no forced time limit but the simulator will keep track of the overall time taken and your final score. For most questions, there are helpful explanations underneath the correct answer, to help you understand the right choice and to learn from any mistakes.

When you’re ready, simply click the "Start Practice Test" button (or link) below to begin the practice test.

Start the test now..it's free!


15 questions
Timed test (no limit)
Helpful explanations


About CCCM-001


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NEW QUESTION: 1
Your company has an on-premises Active Directory Domain Services (AD DS) domain and an established Azure Active Directory (Azure AD) environment Your company would like users to be automatically signed in when they are on their corporate desktops that are connected to the corporate network.
You need to enable single sign-on (SSO) for company users.
Solution: Install and configure an Azure AD Connect server to use pass-through authentication and select the 'Enable single sign-on" option.
Does the solution meet the goal?
A. No
B. Yes
Answer: B

NEW QUESTION: 2
Government price regulations in competitive markets that set maximum or ceiling prices below the
equilibrium price will in the short run:
A. Cause supply to increase.
B. Create shortages of that product.
C. Produce a surplus of the product.
D. Cause demand to increase.
Answer: B
Explanation:
CCCM-001 Practice Test Engine
Choice "c" is correct. Government price regulations in competitive markets that set maximum or ceiling
prices below the equilibrium price will create shortages of that product in the short run because quantity
supplied will be less than quantity demanded at that price.
Choice "a" is incorrect. Quantity demand will increase at the lower price.
Choice "b" is incorrect. Quantity supplied will decrease at the lower price.
Choice "d" is incorrect. A price set below the market's equilibrium price causes shortages, not surpluses,
per the graph above.

NEW QUESTION: 3
다음 중 운영 체제 구성, 보안 패치 및 네트워킹을 유지 관리하는 고객의 책임에 해당하는 서비스는 무엇입니까?
A. AWS Fargate
고객은 EC2와 같이 제공되는 게스트 운영 체제 및 AWS 서비스를 관리, 지원, 패치 및 제어 할 책임이 있습니다.
B. Amazon RDS
C. Amazon EC2
D. Amazon ElastiCache
Answer: C

NEW QUESTION: 4
CCCM-001 Practice Test Engine
A. priority
B. type
C. state
D. advert_int
Answer: A



Upgrade path


SQL Server 2016 - MCSA Upgrade Path

 

Topics Covered in CCCM-001


As with all upgrades, this exam encompases all of the exam material from the individual Certified Call Centre Manager (CCCM) exams. The three core areas covered are: Certified Call Centre Manager (CCCM).

A taster of the new features are mentioned above. Many of these topics are tested on the official exam as well as in this practice test.

No Braindumps!


As always, I like to stress that this site does not contain braindumps, EXE files or any other kind of dumps. These are unique handwritten questions, based on the official guidelines from GAQM.

It is always better to study for your exam rather than cheat your way through it. You’ll feel better and above all else - you’ll be smarter for it!!

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